Module 1: Pre-Flight Checks
A private, safe setup with one firm rule: no patient identifying or health information goes in.
For clinics, practices & care teams
Get hours back on the writing and admin around care, without ever putting patient data at risk.
You’re the Captain. The crew is here to teach you.
Referrals, patient letters, note summaries, recalls, policies and plain-English explanations for families. This course turns AI into a calm pair of hands for the admin around care, sensibly, and without the hype. It never makes the clinical call, and patient details never go in.
Module 1 is completely free. No payment required to start.
The whole philosophy in one idea
You are the Captain. The crew is here to teach you.
This isn’t a course where you sit back and let the technology fly. From the first minute, you’re in the pilot’s seat of your own journey with AI. You set the destination. You make the calls. You keep control of the aircraft, always.
You command
AI never flies the plane. It reads the instruments, drafts the flight plan and hands you the options. Every decision stays yours.
The crew serves & teaches
Your practice crew: ChatGPT for quick first drafts of recalls and notices, Claude for careful patient letters and referrals, Perplexity for plain-English background on a condition or process, and Gemini if you live in Google Workspace. They do the heavy lifting and teach you the controls. They never take them, and they never see patient data.
You graduate in command
You finish not as a nervous passenger hoping the tech behaves, but as a confident captain who knows when to call the crew and when to fly solo.
The fear that keeps practices stuck
Let’s name it before lesson one
“Isn’t it risky with patient information?”
It would be, if you fed it patient data. So you don’t. You use AI for the non-identifying admin and communication around care: drafting a referral template, tidying a recall notice, turning your own dot points into a plain-English letter, rewording a policy. Patient names, dates of birth, Medicare numbers and health details stay out, every time. AI never makes a clinical decision, and the practitioner checks everything before it goes anywhere. You stay in control of the file.
The 6-module flight plan
The same journey, told for you
Module 2: Cleared For Taxi
The four flight controls applied to referrals, patient letters, recalls and policies.
Module 3: Cleared For Takeoff
Real jobs: drafting referral templates, summarising your own notes, and explaining things to families in plain English.
Module 4: In The Air
Your real project: a referral template, a recall system or a set of patient handouts, finished this month.
Module 5: Holding Pattern
Staying safe: what must never be pasted in, privacy habits for your practice, and why the practitioner checks every draft.
Module 6: Final Approach
A weekly routine that keeps the time-saving going once the course ends.
Module 1 is a free preview: try the controls before you buy the seat.
When you take the controls
By graduation, you’re flying in command, with…
- A set of saved prompts for your most repeated letters and admin
- A real referral template or patient handout, finished
- Clear rules on keeping patient data out and the practitioner in control
- Several hours a week, reliably, back for the people in your care
Everything in the kit bag
What’s included
One course, told in the language of your work. Whichever path you choose, the full kit comes with it.
Six modules of video
Roughly 6 to 8 hours of plain-English lessons, broken into short, watchable pieces.
Screen-recorded walkthroughs
Watch the exact clicks, the exact prompts and the real results. Nothing hidden, nothing sped up.
One-page cheat sheet per module
Print it, stick it next to the keyboard, and fly with it until you don’t need it.
The Cleared To Try workbook
Guided exercises that turn watching into doing, one small win at a time.
The Tool Hangar
A plain-English guide to the wider AI fleet, so you know which tool suits which job.
Lifetime access + quarterly updates
The tools keep changing. Your course keeps up, at no extra cost.
Where AI helps around care (safely)
AI is not a clinician, and it never will be. What it can do is take some of the writing and admin that piles up around care off your plate, so you get a calmer first draft and you stay in control of the rest. Here are the places it genuinely earns its keep, with patient information kept firmly out.
Drafting referrals and patient letters. You give it the structure and the clinical points in your own words, with no names, no dates of birth, no Medicare numbers and no health details, and it returns a tidy, professional template. You fill in the real specifics yourself, in your own system, and you read every word before it goes anywhere.
Turning clinical shorthand into plain English. Your dot points and abbreviations become a clear explanation a patient or family can actually follow. The meaning stays yours. You check it is accurate and gentle before anyone reads it.
Drafting policies and procedures. A privacy policy, an infection-control procedure, a complaints process. AI gives you a sensible first draft to react to instead of a blank page, which is often the slowest part.
Wording recalls and reminders. Getting the tone right on a recall or a reminder message, warm but clear, takes longer than it should. AI drafts a few versions and you pick and polish.
Summarising a long guideline. Paste in a published guideline or fact sheet, not patient records, and ask for the key points in plain language for your team or your waiting room.
First drafts of newsletters and website copy. Practice updates, a new-service announcement, an about page. A draft to edit, not a finished thing to trust.
Three rules hold all of this together, and they do not bend. Patient names, dates of birth, Medicare numbers and health details never go into AI. AI never makes a clinical decision. The practitioner checks everything before it leaves the room. This is the admin and communication around care, never the care itself.
Common questions about AI in health and care
Is it safe with patient information? Only if you keep patient information out of it. Used for non-identifying admin and communication, like a referral template or a policy draft, it is a useful tool. You decide what goes in, and you stay in control of the file.
Can it replace clinical judgement? No, never. It drafts and it explains. The practitioner decides. Every clinical call, and every draft, is checked by a person before it counts.
Where would I even start? Somewhere low-stakes. A policy draft, or a plain-English explainer for your waiting room, fully de-identified. You will see what it is good at, and where it needs your hand, without anything sensitive ever being involved.
The runway is clear
Choose your path
Self-paced
Go at your own pace
$49 AUD
- All 6 modules (~6–8 hours of video)
- Screen-recorded walkthroughs
- One-page cheat sheet per module
- Cleared To Try workbook
- The Tool Hangar: guide to the wider AI fleet
- Lifetime access + quarterly updates
Module 1 is free to preview, no payment details, no commitment. Also available: Cleared For Take-Off, the book, $12.99 AUD. Training a whole team? Workshops and institutional programs are available separately.