Module 1: Pre-Flight Checks
A private, safe setup that never leaks customer or financial details.
You’re the Captain. The crew is here to teach you.
You’re doing the marketing, the admin, the customer emails and the books. This course turns AI into the extra pair of hands you can’t yet afford to hire, sensibly, and without the hype.
Module 1 is completely free. No payment required to start.
This isn’t a course where you sit back and let the technology fly. From the first minute, you’re in the pilot’s seat of your own journey with AI. You set the destination. You make the calls. You keep control of the aircraft, always.
AI never flies the plane. It reads the instruments, drafts the flight plan and hands you the options. Every decision stays yours.
Your small-business crew: ChatGPT for fast marketing copy, Claude for careful customer replies and documents, Perplexity for comparing options and suppliers, and Gemini if you live in Google Workspace. They do the heavy lifting and teach you the controls. They never take them.
You finish not as a nervous passenger hoping the tech behaves, but as a confident captain who knows when to call the crew and when to fly solo.
“I don’t have time to learn another tool, and I can’t tell what’s genuinely useful from what’s just noise.”
Fair. So we skip the noise. Every lesson is anchored to a job you already do: quoting, replying, posting, comparing suppliers, and shows you the fastest honest way to do it with AI. No coding, no income-course nonsense. Just hours back.
A private, safe setup that never leaks customer or financial details.
The four flight controls applied to quotes, emails, posts and policies.
Real jobs: marketing copy, customer replies, comparing options, drafting letters to the ATO/banks.
Your real project: a campaign, a new service page, a tidied admin system, shipped this month.
Staying safe: what to never paste in, plus scam-aware habits for your business inbox.
A weekly routine that keeps the time-saving going once the course ends.
Module 1 is a free preview: try the controls before you buy the seat.
One course, told in the language of your work. Whichever path you choose, the full kit comes with it.
Roughly 6 to 8 hours of plain-English lessons, broken into short, watchable pieces.
Watch the exact clicks, the exact prompts and the real results. Nothing hidden, nothing sped up.
Print it, stick it next to the keyboard, and fly with it until you don’t need it.
Guided exercises that turn watching into doing, one small win at a time.
A plain-English guide to the wider AI fleet, so you know which tool suits which job.
The tools keep changing. Your course keeps up, at no extra cost.
When you run a small business, you are the sales team, the marketing department, the bookkeeper and the person who replies to the angry email at 10pm. There is no junior to hand the first draft to. That is the gap AI fills. Think of it as an unpaid junior who never sleeps and does the rough draft of almost anything, so you are left with the part only you can do: the judgement, the relationships, the call on what your business actually stands for.
I run Wild Hearts Publishing, and these are the jobs I genuinely hand over.
Customer emails and replies. The polite no, the refund question, the third follow-up from someone who has gone quiet. Tell it the situation in a sentence and it gives you a clear, warm reply. You read it, fix the bits that are not quite you, and send.
Marketing and social posts. Describe what you are launching and ask for a few caption options. It breaks the blank-screen freeze. You pick the one that sounds like you and bin the rest.
A first draft of a proposal or quote. Feed it your notes and it lays out a tidy structure with headings and plain wording. You put the prices in and check every line. It just saves you building the document from nothing.
Comparing suppliers or options. Paste two quotes or two software plans and ask what is actually different once you strip the sales talk. It lays the comparison out side by side. You still decide who you trust.
Turning one idea into a week of content. One decent thought becomes five posts, an email and a blog intro. Same message, different shapes, an hour instead of an afternoon.
Drafting policies, FAQs and long-document summaries. A returns policy, a set of FAQs, or a plain summary of a fourteen-page contract so you know what you are signing. A starting point, not the final word.
Be honest about the limits. It does not know your customers, your numbers or your market. It does not make the business calls, and it will state things with confidence that are simply wrong, so you check. What it clears is the admin and the blank pages, which is most of what steals your evenings.
What should I hand to AI first? Start with the repetitive writing: customer emails and social posts. It is the lowest-risk work, because you read every word before it goes out, and it gives the fastest payback. You will feel the hours come back in the first week. Once that feels natural, move on to proposals, FAQs and the longer drafts.
Do I need to pay for it? No, not to start. The free versions of the main tools are genuinely good enough for emails, posts, drafts and summaries, and plenty of owners never pay a cent. The paid plans exist for heavy daily use and a few extra features. Start free, and only upgrade if you actually hit a wall, which most small businesses do not.
Will customers know it’s AI? Not if you do it properly, because you are still the one talking to them. AI gives you a draft, never the final word. You edit it into your own voice, cut anything that sounds generic, and add the detail only you know. The customer hears you, because the words that leave your business are the ones you chose to keep.
Module 1 is free to preview, no payment details, no commitment. Also available: Cleared For Take-Off, the book, $12.99 AUD. Training a whole team? Workshops and institutional programs are available separately.